Lots of high precision, high skill manufacturing happens in China because we moved all manufacturing there. Considering its price, it offers a high-quality finish and good quality (users report it’s stiff and durable). Heng fu have better manufacturing tolerances than trek (who use giants factories). It’s highly affordable, making it suitable for beginners or people who want to do an MTB build on a budget.
Shame really as they’re not bad wheels for the money. Would absolutely not trust a cheap Chinese carbon frame on anything other than green trails. I decided to cut my losses, keep the wheels and try to sell them on. The upshot is that I risk losing my money and being substantially out of pocket.
They want me to send the wheels back at my expense and they stipulate that they take no responsibility for loss or damage. When I finally managed to get them to understand the problem they agreed to send me the wheels I had ordered but asked me to resell their wheels and they were going to charge me!! I declined their offer and eventually they agreed to a refund given that they hadn’t actually got 23mm wheels and we’re going to get them manufactured but couldn’t tell me how long this would take. When I emailed them they eventually responded that 23mm and 25mm tyres fit all of their wheels!! They completely misunderstood the issue. I ordered the 23mm wheels as I have very limited brake clearance on my bike not an uncommon problem with TT and Tri bikes. On the face of it they looked good value and they advertised the wheels with an external rim width of either 23mm or 25mm. I ordered a set of carbon wheels for my TT/Tri bike.
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